Hey guys, Aura here. So it looks like me and Chief are the only ones to handle a Help Desk for now, seeing as no one else can do it. However, most of you that comes from HF knows my current limitations since I'm a GTG trainee. Because of that, I'm not allowed to offer direct malware removal assistance if you are infected or else. However, I can always answer the questions you have about anything that is Computer Protection/Security related and guide you to where to go to get assistance for malware removal. I'll most likely send you to another forum that specializes in that. I'll disclose the names later or via PMs, just to make sure that I don't advertise them publicly, even if these are forums that are dedicated to assist people with malware removal. However, Chief isn't under that restrictions and can freely assist you with malware removal if you ever need, so I'll direct you to him instead (if he's free and if he wants, of course). He can also answer your questions. For now, you can ask me any questions you wish and I'll answer them to the best of my knowledge. Let's get started I guess.